Software

Zendesk Sell CRM Merits, Pricing, Comparison

Alexander Johnson

By Alexander Johnson - Mar 28, 2024 | Updated On: 27 April, 2024 | 3 min read

By Alexander Johnson , 3 min read - Mar 28, 2024

Updated On: 27 April, 2024

Zendesk Sell CRM Merits. Image Credit: Social Media.

Zendesk Sell is a web-based and mobile customer relationship management (CRM) software that assists in sales, marketing, and support teaming up and aligning on all lead and customer leads.

The software tool was manufactured by the Danish-American company Zendesk, Inc. Today, we will present you with exceptional Zendesk Sell CRM merits, pricing, versions, and comparison. So, keep reading until the end.

A Brief Introduction About Zendesk Sell?

Zendesk Sell is a cloud-based sales CRM tool that aims to strengthen client connections. It’s an easy-to-use application that helps sales teams manage and track leads, deals, and customer interactions more efficiently via email or phone.

The tool was created to scale and meet the needs of any business. It enables your salespeople to spend more time with prospects, avoid mistakes, and efficiently complete more deals.

Zendesk Sell CRM Merits

Zendesk Sell CRM Merits. Image Credit: Social Media.

Sales professionals can access all their information in one location, including complete client profiles, sales pipelines, and performance analytics.

The software gives real-time insights into critical sales indicators. It allows sales representatives to prioritize their efforts and focus on the most qualified leads.

Zendesk Sell CRM Merits – What Sets It Apart?

Zendesk Sell is unique because it is an open, flexible CRM platform, and “flexibility” is not always something other traditional CRM solutions are known for.

Zendesk Sell CRM Merits

Zendesk Sell CRM Merits. Image Credit: Social Media.

Thus, let’s examine some of the CRM tools’ features that distinguish them from their competitors.

Easy To Use

Sell has a very intuitive and clean interface, which makes it easier for the sales team to learn, use, and navigate it. Similarly, multiple users have revealed that setting up an account with the software was easy, and they could kickstart instantly.

Customization

Zendesk Sell lets you tailor the workspace for your sales reps by defining fields that display brief information about the deal, the sales rep, and your business. You can also include custom fields when you import your records into Zendesk Sell.

Automation And Workflow

Another significant Zendesk Sell CRM merits is that it offers several digital solutions that automate various aspects of the sales process and help you streamline your productivity.

Apps And Third Party Integrations

Sell allows users to connect to their favorite app effortlessly. Some popular apps and integrations include Zendesk Chat, Mailchimp, PandaDoc, Zendesk Support, HubSpot, Google, Dropbox, Google Drive, Xero, Microsoft 365, and Harvest.

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Versions, Pricing, And Plans

There are four versions of Zendesk Sell available to users: Sell Team, Sell Growth, Sell Professional, and Sell Enterprise. The table below shows the pricing, subscriptions, and sales pipelines.

Type Growth Team Enterprise Professional
Annual Subscription $49 per user per month $19 per user per month $150 per user per month $99 per month per user
Monthly Subscription $59 per user per month $25 per user per month $199 per user per month $125 per month per user
Free Trial Length 14 days 14 days 14 days 14 days
No. of Users Unlimited paid users Unlimited paid users Unlimited paid users Unlimited paid users
No. of Sales Pipelines Ten Two Twenty Unlimited
Document Storage 5 GB per user 2 GB per user 10 GB per user 25 GB per user
Task and Appointment Setting Available Available Available Available
Custom Data Fields, Filters, and Tags Available Available Available Available
Sales Triggers Available Available Available Available

Table Source: Forbes

After going through the above table, you can choose which version and plan to choose from.

On another note, you might like to read about Hasselblad DJI Mavic 3 Classic Attributes.

Comparison With Alternatives

We will compare Zendesk Sell CRM merits with those of four of its alternatives and competitors: Zoho CRM, Freshsales, and Pipedrive.

Type Zendesk Sell Freshsales Pipedrive
Free plan No Up to three users No
Paid Plans Starting Price $19 per user per month $15 per user per month $14.90 per user per month
Highest Price Plan $150 per month per user $69 per month per user $99 per month per user
Free Trial 14 days 21 days 14 days
Custom Function Available Available Available
Workflow Automation Available Available Available
Mobile App Available Available Available
Reporting and Analytics Available Available Available

Table Source: Forbes

We hope you are fully aware of Zendesk Sell CRM’s advantages and will efficiently choose which plans to choose from. Further, you also have the freedom to choose one of its competitors. We leave it to you and your needs.

Pros And Cons of Sell

Pros

  • Outstanding visibility of all customer interactions
  • Simple interface
  • User friendly
  • Built-in dialer
  • Call recording
  • Email Automation And Personalization

Cons

  • No free plan
  • Advanced features available in higher plans
  • Limited sales pipeline

This concludes this article. We hope it was informative. We will be back with another review soon. Until then, Sayonara.

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