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    Zendesk Sell CRM Merits, Pricing, Comparison

    Alexander Johnson

    By Alexander Johnson - Mar 28, 2024 | Updated On: 24 May, 2024 | 3 min read

    By Alexander Johnson , 3 min read - Mar 28, 2024

    Updated On: 24 May, 2024

    Zendesk Sell CRM Merits. Image Credit: Social Media.

  • Zendesk Sell is a web-based and mobile customer relationship management (CRM) software that assists in sales, marketing, and support teaming up and aligning on all lead and customer leads.

    The software tool was manufactured by the Danish-American company Zendesk, Inc. Today, we will present you with exceptional Zendesk Sell CRM merits, pricing, versions, and comparison. So, keep reading until the end.

    A Brief Introduction About Zendesk Sell?

    Zendesk Sell is a cloud-based CRM tool that aims to strengthen client connections through collaboration. Such teams work together to meet the customer needs. It’s an easy-to-use application that helps sales teams manage and track leads, deals, and customer interactions more efficiently via email or phone.

  • The tool was created to scale and meet the needs of any business. It enables your salespeople to spend more time with prospects, avoid mistakes, and efficiently complete more deals.

    Zendesk Sell CRM Merits

    Zendesk Sell CRM Merits. Image Credit: Social Media.

    Sales professionals can access all their information in one location, including complete client profiles, sales pipelines, and performance analytics.

    The software gives real-time insights into critical sales indicators. It allows sales representatives to prioritize their efforts and focus on the most qualified leads.

    Zendesk Sell CRM Merits – What Sets It Apart?

    Zendesk Sell is unique because it is an open, flexible CRM platform, and “flexibility” is not always something other traditional CRM solutions are known for.

  • Zendesk Sell CRM Merits

    Zendesk Sell CRM Merits. Image Credit: Social Media.

    Thus, let’s examine some of the CRM tools’ features that distinguish them from their competitors.

    Easy To Use

    Sell has a very intuitive and clean interface, which makes it easier for the sales team to learn, use, and navigate it. Similarly, multiple users have revealed that setting up an account with the software was easy, and they could kickstart instantly.


    Zendesk Sell lets you tailor the workspace for your sales reps by defining fields that display brief information about the deal, the sales rep, and your business. You can also include custom fields when you import your records into Zendesk Sell.

    Automation And Workflow

    Another significant merit of Zendesk Sell CRM is that it offers several digital solutions that automate various aspects of the sales process and help you streamline your productivity.

  • Apps And Third Party Integrations

    Sell allows users to connect to their favorite app effortlessly. Some popular apps in the Zendesk marketplace include

    • Zendesk Chat
    • Mailchimp
    • PandaDoc
    • Zendesk Support
    • HubSpot
    • Google
    • Dropbox
    • Google Drive
    • Xero
    • Microsoft 365
    • Harvest

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    Versions, Pricing, And Plans

    Among the current Zendesk Sell and legacy plans, we will take a look at the former. The sales CRM offers four plans to users: Zendesk Sell Team, Growth, Professional, and Enterprise. Take a look at the pricing, subscriptions, and sales pipelines of these plans.

    Type Growth Team Enterprise Professional
    Annual Subscription $49 per user per month $19 per user per month $150 per user per month $99 per month per user
    Monthly Subscription $59 per user per month $25 per user per month $199 per user per month $125 per month per user
    Free Trial Length 14 days 14 days 14 days 14 days
    No. of Users Unlimited paid users Unlimited paid users Unlimited paid users Unlimited paid users
    No. of Sales Pipelines Ten Two Twenty Unlimited
    Document Storage 5 GB per user 2 GB per user 10 GB per user 25 GB per user
    Task and Appointment Setting Available Available Available Available
    Custom Data Fields, Filters, and Tags Available Available Available Available
    Sales Triggers Available Available Available Available

    Table Source: Forbes

  • After going through the above table, you can choose which version and plan to choose from.

    On another note, you might like to read about Hasselblad DJI Mavic 3 Classic Attributes.

    Comparison With Alternatives

    We will compare Zendesk Sell CRM merits with those of four of its alternatives and competitors: Zoho CRM, Freshsales, and Pipedrive.

    Type Zendesk Sell Freshsales Pipedrive
    Free plan No Up to three users No
    Paid Plans Starting Price $19 per user per month $15 per user per month $14.90 per user per month
    Highest Price Plan $150 per month per user $69 per month per user $99 per month per user
    Free Trial 14 days 21 days 14 days
    Custom Function Available Available Available
    Workflow Automation Available Available Available
    Mobile App Available Available Available
    Reporting and Analytics Available Available Available

    Table Source: Forbes

  • We hope you are fully aware of Zendesk Sell CRM’s advantages and will efficiently choose which plans to choose from. Further, you also have the freedom to choose one of its competitors. We leave it to you and your needs.

    Pros And Cons of Sell


    • Outstanding visibility of all customer interactions
    • Simple interface
    • User friendly
    • Built-in dialer
    • Call recording
    • Email Automation And Personalization


    • No free plan
    • Advanced features available in higher plans
    • Limited sales pipeline

    This concludes this article. We hope it was informative. We will be back with another review soon. Until then, Sayonara.

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